Amazon Connect Contact Lens By Jed Demeule | 90 Minute Video Contact Lens, a feature of Amazon Connect, helps you follow the sentiment and trends of customer conversations in Read More »
Deploying an Amazon Connect Instance By Jed Demeule | 41 Minute Video In this session, you will learn how to create an AWS account and then provision an Amazon Connect Read More »
Securing AWS Resources With AWS Identity & Access Management (IAM) By Vick Tagawa | 60 Min Video Public cloud service providers like AWS provide the infrastructure and platform services that enable customers to quickly build Read More »