What’s New in UCCX v12? By Bruce Wilkinson | 55 Min Video While many might describe UCCX V12 as ‘Same candy – different wrapper’ there are nonetheless some hidden gems Read More »
Routing Strategies and Call Flows for Webex Contact Center By Mike Keutzer | 65 Min Video In this session, we’ll review several key components required to get an inbound call into the Webex Contact Read More »
Webex Contact Center Tenant Profiles By Mike Keutzer | 55 Min. Video In this video, we’ll demonstrate the Webex Control Hub and the Webex Contact Center Portal to show the Read More »